FAQ : Account & Security

Account Closure

• How to Delete My IMBX Account? - Mobile App Guide
• How to Delete My IMBX Account? - Website Guide

Account Security Tips

• What Steps Should I Take if I've Fallen Victim to a Scam?
• What Should I do if My Account is Hacked?
• What is Phishing, and How can I Protect Myself from It?
• How to Setup Passkey for My IMBX Account? - Website Guide
• How to Setup Passkey for My IMBX Account? - Mobile App Guide

Account Settings

• How to Enable Google Authenticator for My IMBX Account? - Website Guide
• How to Enable Google Authenticator for My IMBX Account? - Mobile Guide
• How to Change Google Authenticator for My IMBX Account? - Mobile App Guide
• How to Change Google Authenticator for My IMBX Account? - Website Guide
• How to Change Email Address for My IMBX Account? - Mobile App Guide
• How to Change Email Address for My IMBX Account? - Website Guide

See all 8 articles

Account Troubleshooting

• How to Deal with Verification Email Not Received?
• How to Deal with Verification SMS Not Received?

Password and fund Security

• How to Setup Fund Code for My IMBX Account? - Mobile App Guide
• How to Setup Fund Code for My IMBX Account? - Website Guide
• How to Reset My IMBX Account Password? - Mobile Guide
• How to Reset My IMBX Account Password? - Website Guide
• How to Change My IMBX Account Password? - Mobile App Guide
• How to Change My IMBX Account Password? - Website Guide

See all 8 articles

Registration and Login

• How to Log In Using QR Code on IMBX Website?
• How to Register a IMBX Account? - Mobile App Guide
• How to Register a IMBX Account? - Website Guide