How to Change Google Authenticator for My IMBX Account? - Website Guide

[Estimated Reading Time: 3 mins]

This guide shows how to change the Google Authenticator linked to your IMBX account via the website.

How to Change Google Authenticator for My IMBX Account?

Step 1: Edit Google Authenticator

1. On the Security page, locate Google Authenticator and click on [Edit].

Step 2: Bind a New Google Authenticator

1. Open the Google Authenticator app.

2. Scan the QR code displayed on the Modify Google Authenticator page, or copy and manually add the setup key.

3. Enter the new 6-digit code generated by the app and click [Submit].

Important: After changing Google Authentication, withdrawals and P2P trading will be disabled for 24 hours to ensure asset security. The restrictions will be lifted automatically after this period.

Step 3: Complete Verification

1. Click [Send] to receive a verification code on your registered email or phone.

2. Enter both the email/phone verification code and the existing Google Authenticator code.

3. Click [Confirm] to complete the process.

FAQs

1. Can I use the same QR code or key for multiple devices?

No, the QR code or key is unique and tied to a single device. You must generate a new code for each new setup.

2. What if my new authenticator app doesn’t generate valid codes?

Ensure your device's time is synced correctly. Incorrect time settings can cause issues with code generation.

3. What happens to my account security if I change Google Authenticator?

Changing Google Authenticator does not impact your account security as long as the new authenticator is properly set up and verified.