How to Reset My IMBX Account Password? - Mobile Guide
[Estimated Reading Time: 3 mins]
This guide explains how to reset your IMBX account password via Mobile App if you have forgotten it or need to recover access to your account.
How to Reset My IMBX Account Password
Step 1: Initiate Password Reset
1. On the login screen, tap on Forgot Password?
2. Enter the registered email address or phone number.
3. Tap Send. A verification code will be sent to your registered email or phone number.
Step 2: Security Verification
1. After you receive the verification code, enter it and tap Continue.
2. If you have enabled Google Authenticator, input the 6-digit code and tap Confirm.
Note: If you don’t receive the verification code, check your spam/junk folder or tap Resend after 60 seconds.
Step 3: Set a new password
1. Create a new password that meets these criteria:
- At least 8–32 characters
- Includes a number, an uppercase letter, and a special character
2. Re-enter the new password to confirm, then tap Next to complete the reset.
3. After resetting your password, withdrawals will be temporarily disabled for 24 hours to protect your account. These features will automatically resume after this period.
FAQs
1. What if I don’t receive the verification code?
Double-check the email address or phone number you entered. If it’s correct, check your spam/junk folder or try resending the code.
2. Can I reset my password without access to my registered email or phone?
No, you can’t reset your password without access to your registered email or phone.
3. How can I make my password more secure?
Use a combination of uppercase, lowercase, numbers, and special characters. Avoid common words or personal information.
4. Are there restrictions on reusing old passwords?
Yes, avoid reusing old passwords to ensure account security.
5. Will my funds or trades be affected after resetting my IMBX password?
No. Your assets remain safe. Only withdrawals are temporarily disabled for 24 hours.