How to Change Fund Code for My IMBX Account? - Mobile App Guide
[Estimated Reading Time: 3 mins]
This guide explains how to change or reset the Fund Code for your IMBX account using the mobile app. A Fund Code is a key security feature required for sensitive operations such as withdrawals.
How to Change Fund Code for My IMBX Account
Step 1: Access Security Settings
1. Tap on the Account Center Icon and tap on your profile section.
2. Select Security and tap on Fund Code.
Step 2: Change/Reset Your Fund Code
If you would like to change or update your Fund Code.
1. Tap on [Change fund code].
2. Enter a new Fund Code of your choice.
3. Ensure the Fund Code meets these requirements:
- 8–32 characters.
- Including at least one number, uppercase letter and special character.
- Choose a secure code that you can remember but is difficult for others to guess.
4. Confirm the new Fund Code by entering it again and tap [Submit].
Step 3: Complete Verification
1. To change fund code, enter your current fund code, verification codes from your email, SMS, or Google Authenticator.
2. To reset the fund code, enter verification codes from your email, SMS, or Google Authenticator.
3. Tap [Confirm] to successfully change or reset the fund code.
Important: After changing or resting the fund code, withdrawals will be disabled for 24 hours to ensure asset security. Restrictions will lift automatically after this period.
FAQs
1. Can I disable the Fund Code instead of resetting it?
Yes, but disabling the Fund Code is not highly recommended as it reduces account security.
2. Can I use the same code for my Fund Code and other security settings?
No, it’s recommended to use a unique Fund Code different from your login password or 2FA code.
3. What if I don’t receive the verification code when resetting my Fund Code?
Ensure you’ve entered the correct email or phone number and check your spam/junk folder. If the issue persists, try resending the code.