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How to Check My Withdrawal Status?

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How to Check My Withdrawal Status?


 

[Estimated Reading Time: 3 minutes]

This article explains how you can track the status of your cryptocurrency withdrawals on IMBX. Follow these steps to quickly verify the progress of your transactions.

 

How to Check Your Withdrawal Status?

Step 1: Go to the Withdrawal History Section

1. Click the Assets tab on the top navigation bar.

2. Choose Assets Overview.

 

3. Select Asset History in the left menu.

4. In the dropdown box, select the transaction type as Withdrawal to view your withdrawal history.

 

Step 2: Check the Status of Your Withdrawal

1. Locate your withdrawal in the history list.

2. Review the following details:

  • Date and Time: The timestamp of your withdrawal request.
  • Asset: The cryptocurrency you withdrew.
  • Quantity: The quantity of cryptocurrency withdrawn.
  • Address: The wallet address where cryptocurrency was sent.
  • TxID: The transaction ID to track your withdrawal on the blockchain.
  • Status: The current stage of your withdrawal.

 

Step 3: Understand the Status Indicators

  • Pending: The withdrawal is under initial processing.
  • Processing: Verification or blockchain confirmation is underway.
  • Successful: The withdrawal has been successfully completed and is recorded on blockchain.
  • Failed: The withdrawal request did not process due to issues like incorrect wallet address or insufficient funds.
  • Cancel: This status will appear if the user successfully cancels the withdrawal within the first minute. Once canceled, the funds will remain in the user's IMBX account.

 

 

FAQs

1. Why is my withdrawal taking longer than usual?

Delays can occur due to blockchain network congestion, system maintenance, or additional security verifications. Use the TxID to check the status on the blockchain or contact support if delays persist.

2. Can I track the transaction on the blockchain?

Yes, you can use the TxID provided in the withdrawal history to verify the transaction status on a blockchain explorer.

3. What should I do if my withdrawal status says “Failed”?

If your withdrawal status shows "Failed," please double-check your withdrawal details and try again. For further assistance, contact IMBX Support.

4. Can I cancel a withdrawal request?

No, once a withdrawal request is submitted and processed, it cannot be canceled. Always review your transaction details carefully before confirming.

 

 


 

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